Terms of Use

Last updated on 10 March 2025

Welcome to Jarvis. This mobile application or website (“Platform”) is operated by Dream Suite Platforms Private Limited having its registered office at Unit No. 1201-1202, 12th floor, Wing A, One BKC, G Block, Plot No. 66, Bandra Kurla Complex, Bandra East, Mumbai 400051(hereinafter referred to as “Company”, “We”, “Us”, “Our”). The Platform offers distribution services to its users (hereinafter referred to as “User, “You”, “Your”).

These Terms of Service (“Terms”) constitute an electronic record as per the Information Technology Act, 2000 (“IT Act”) and rules as applicable, and the amended provisions pertaining to electronic records in various statutes, as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These Terms provide for the terms and conditions by which We offer You access to use Our Platform and other Services. By visiting Our Platform, and/or using Our Services, You agree to be bound by these Terms, including those additional terms and conditions and policies referenced herein. The Company urges User to read and understand these Terms carefully for the details on the way We will provide Services.

1. Users Eligibility

1. Users of the Platform or Services are the natural persons that have full capacity to avail the Services and access the Platform and are able to assume legal responsibilities independently. If You do not have the capacity to enter into these Terms, please refrain from entering into the same, and in such case, any liability arising out of these Terms will be borne by You or Your guardian (where applicable), as the case may be.
2. The User hereby represents and warrants that User is eighteen (18) years of age or above and is fully able and competent to understand and agree to the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.
3. The User agrees to abide by the Terms and any other rules and regulations imposed by the applicable law from time to time. 
4. These Terms apply to any person who accesses or uses the Platform or Service for any purpose.  The User(s) may use the Platform and/ or Services solely for their personal purposes. You shall remain fully responsible for all transactions placed / requested through the Platform.

2. User Registration

1. In order to use most aspects of the Services, You must register for and maintain a User account (“Account”).
2. You can create Account on the Platform by:

1. providing mobile number (through OTP verification) (“User Information”).

Once an Account is created (“Registration”) You become a registered User.

3. Once the Registration process is completed, at the sole discretion of the Company, an Account will be created which will be linked to the mobile number provided by the User during the Registration process. The Users shall use the same mobile number used at the time of Registration process to log in to their Account. The User hereby agrees that OTP verification shall be required to initiate every subsequent log in to the Account. The Company can deny membership to any User, and refuse to create an Account, with or without attributing any specific reason to the same.
4. For availing the Services, You shall be required to share certain financial information, including Your billing address, bank account details, and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments for the Platform Services. The Company may ask You to provide certain additional information about Yourself on a case-to-case basis.
5. The User Information and any other personal information that You share with the Company will be governed by the Company’s Privacy Policy located at https://dreamsuite.in/privacypolicy ("Privacy Policy”). User Information shared for Registration must be accurate, current, and complete, and should be kept up-to-date. If there is any change in the Account information, You shall promptly update Your Account information on the Platform.
6. User IDs, passwords, and other access credentials of an Account for the access to the Platform and/or Service should be kept strictly confidential and not shared with any unauthorized person.
7. By registering with the Platform, the User consents to receive emails, phone calls or SMS texts from Us regarding Your use of Services, transaction, or any activity on the Platform, or otherwise in relation to the Services provided by Company, including seasonal offer details and new product launches.

3. Use of the Platform and/or Services

1. Subject to the obligations and restrictions under these Terms, the User may use the Platform and the Services in the following manner:

1. For Registration to become registered Users;
2. To access the details of the Services;
3. To avail the Services;
4. To make payments for Services.

2. In connection with the User’s Use of the Platform and/or Service, the User will not share on or through the Platform, or while using the Services or the “contact us” function (“Chat Function”), content that: [LK Comment: Client to confirm if there is a chat function on the platform for communication with the Company]^[a][b]

1. is threatening, abusive, harassing, stalking, or defamatory;
2. contains deceptive, fraudulent, false or misleading information related to any financial product or make fraudulent offers of items or involve the sale or attempted sale of financial products whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities;
3. is intended to deceive or mislead the addressee about the origin of such messages or knowingly and intentionally is used to communicate any information which (i) is patently false or grossly offensive or menacing/misleading in nature but may reasonably be perceived as a fact; or (ii) harass a person, entity or agency for financial gain or to cause any injury to any person;
4. violates any applicable law, statute, ordinance or regulations (including without limitation those governing financial products or services regulated by financial regulators, export control, consumer protection, unfair competition, anti-discrimination or false advertising);
5. is invasive of another’s privacy or otherwise violates another’s legal rights (such as rights of privacy and publicity);
6. contains vulgar, obscene, indecent or unlawful material;
7. threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
8. has politically religious agendas and/or any known associations with hate, criminal and/or terrorist activities;
9. contains hate speech, whether directed at an individual or a group, and whether based upon the race, disability, sex, creed, national origin, religious affiliation, marital status, sexual orientation, gender identity, or language of such individual or group.
10. infringes a third party’s intellectual property right(s), including copyright, trademark, privacy, publicity or other personal or proprietary right, unless the User have all necessary rights and consents to do so;
11. uploads files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another person’s computer;
12. downloads any file that the User knows, or reasonably should know, cannot be legally distributed in that way;
13. falsifies or deletes any author attributions, legal or proprietary designations, labels of the origin or source of software, or other material contained in a file that is uploaded;
14. restricts or inhibits another User from using and enjoying the Platform of Services;
15. harvests or otherwise collects information about others, including e-mail addresses, without their consent;
16. solicit business from any User(s) or third party, in connection with a commercial activity that competes with the Company;
17. violates the usage standards or rules of an entity affected by the User’s use, including without limitation any Internet Service Provider (ISP), Email Service Provider (ESP), or user group (and including by way of example and not limitation circumventing or exceeding equipment use rights and restrictions and/or location and path identification detail).

3. In connection with the User’s use of the Platform and/or Service, the User will not:

1. Use the Platform and/or Services in any manner that could damage, disable, overburden, or impair the Platform and/or Services; or
2. engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including financial laws, banking laws, exchange control laws or regulations for the time being in force;
3. transmit any chain letters or unsolicited commercial or junk email to other Users via the Platform and/or Services;
4. attempt to gain unauthorized access to the Platform and/or Services;
5. make the Platform and/or Services available to anyone other than authorized Users;
6. sell, resell, rent or lease the Services unless explicitly permitted in writing;
7. use the Platform and/or Services to store or transmit malicious code;
8. create derivative works based on the Platform and/or Services unless the User have been explicitly authorized by us;
9. willfully tamper with the security of the Platform and/or Service or tamper with the Company’s customer accounts;
10. access data on the Platform and/or Service not intended for the User;
11. reverse engineer the Platform and/or Services or access the Services in order to: (i) build a competitive product or service, or (ii) copy any features, functions or graphics of the Platform and/or Services; or
12. use the Services for any purpose or in any manner that is unlawful under applicable laws or prohibited by under these Terms.
13. use any false e-mail address, impersonate any person or entity, or otherwise mislead Us by sharing multiple addresses and phone numbers or transacting with mala fide intentions.
14. use any "deep-link", "page-scrape", "robot", "spider" or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity.
15. attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the Services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.

4. The User shall at all times ensure full compliance with the provisions of applicable law including but not limited to the IT Act.

4. Services

1. The Platform offers [.] including but not limited to the following services (“Services”): [LK Comment: Client to provide the list of services.]

1. [.]
2. And any other Services extended by the Platform from time to time.  

[LK Comment: We need to discuss on the distribution services part. We will have to define distribution services and disclaimers relating to it. Need to discuss if there should be separate Terms for it or it should be included in this document.]^[c][d][e][f]

2. The Company does not offer any kind of investment advisory services. You hereby agree and acknowledge that the informational data related to the products provided on the Platform by the Company does not constitute advice by the Company of any nature whatsoever. The Company is not an investment advisor and does not provide investment related advice to the Users. However, the Company may through the Platform connect You to certain third-party investment advisors (“Third Party IAs”) to enable You to avail their services and in this regard the Company has partnered with the following SEBI registered investment advisors:

1. Sigfyn Investment Advisors Private Limited, a SEBI registered investment advisor holding registration number INA000017833. Their privacy policy and terms and conditions are available at www.sigfyn.com/privacy-policy www.sigfyn.com/terms-and-conditions

The investment advisory services provided by such Third Party IAs shall be subjected to their own policies and these Terms shall not apply to the services provided to You by such Third Party IAs. In providing their services, the Third Party IAs may pass on Your personal information to procure Your financial information from their account aggregators which include the following:

1.  [Onemoney], an account aggregator holding RBI license. Their privacy policy and terms and conditions are available at [.].

The Company is neither the account aggregator nor does it in any way directly deal with, or receive any information from the account aggregators. In providing their Services, such Third Party IAs may display such financial details on Our Platform to provide You their services. However, the Third Party IAs have sole control on such data and such data is not accessible or visible to Us. All the investments made in Your Account on the Platform will merely be at Your discretion and should not be made relying upon the investment advice of such Third Party IAs and You shall be solely responsible for any investment decisions and for the purchase of any products on the Platform. In no event shall the Company and/or any of its affiliates, group, associate and/or subsidiary companies be held liable by You for any loss or damage that may cause or arise from or in relation to these Terms and/or due to use of this Platform or due to investments made using this Platform.

3. Wherever the term ‘powered by’ appears on the Platform it shall mean that such services are provided by those entities whose names appear on the screen.

5. Service Fees and Payment

The Services are available free of charge. However, We reserve the right to charge fees at any point in time at Our discretion upon prior intimation to the Users. \

6. Errors, Inaccuracies and Omissions

Occasionally there may be information on Our Platform or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Service descriptions, pricing, promotions, offers, timings, and slot availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel Services if any information in the Service on the Platform is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information in the Service, including without limitation, pricing information, except as required by law.

7. Termination

1. Users may delete their Account at any time through the designated Account deletion process on the Platform.
2. We also reserve the right to terminate or suspend a Users Account immediately, without prior notice, in case of the following:

1. there is unauthorized access to the User’s Account;
2. there is a violation of these Terms;
3. the User’s use of the Platform and/or Services is in violation of applicable laws or regulations;
4. the User’s use of the Platform and/or Services poses a risk to the Platform or other Users of the Platform and/or Services.

3. If the reason for the suspension continues for a period of 7 (seven) days, the Company may proceed, at its sole discretion, to terminate the User’s access to the Platform and/or Services, without prejudice to other remedies that may be available under these Terms or applicable laws.
4. Upon termination, Users are responsible for any outstanding payments incurred up to the date of termination and any such unpaid amounts must be settled within a period of 30 (thirty) days from the date of termination. Failure to do so may result in additional actions against such User as permitted by law.

8. Disclaimers

1. The Platform and Services provides Users an electronic platform which can be used as per these Terms. In this regard, the Company does not guarantee, represent or warrant You that:

1. Your use of Our Service will be uninterrupted, timely, secure or error-free.
2. the results that may be obtained from the use of the Service will be accurate or  reliable.
3. Your use of Service will be uninterrupted for indefinite periods of time or will not be cancelled at any time, without notice to You.
4. Service will be in conformity with the conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
5. the quality of Service obtained through the use of the Services.
6. any disclosure of information concerning the User's Account and/or particulars nor for any error and/or omissions and/or inaccuracy with regard to information so disclosed. In addition, the Company shall further not be liable for any loss or damages sustained by reason of such disclosure, whether intentionally or inadvertently.

2. The User understands and agrees that any Service is undertaken at User's own discretion and risk and that User shall be solely responsible for any damage/s or/and cost or/and any other consequence/s resulting from any transaction.
3. Platform shall not be liable to any person in connection with any damage suffered by any person as a result of any User's conduct.
4. The Company does not have any role in developing the User Information displayed on the Platform, if any. Company has no control over User Information and Company is merely an intermediary under the IT Act for the purposes of these Terms.
5. The Company, its employees, agents or representatives do not:

1. provide any recommendations of any financial product, transaction or order; or
2. provide any investment advice.

2. THE COMPANY IS NOT REGISTERED WITH SEBI AS AN INVESTMENT ADVISOR, PORTFOLIO MANAGER, OR ANY OTHER REGULATED FINANCIAL INTERMEDIARY. THE COMPANY CONNECTS USERS TO CERTAIN THIRD PARTY IA TO ENABLE THE USERS TO AVAIL THEIR INVESTMENT ADVISORY SERVICES. IN DOING SO, THE ACTS IN THE CAPACITY OF FACILITATOR OF THEIR SERVICES. THE COMPANY IS ONLY PROVIDING TECHNOLOGY SERVICES TO SUCH THIRD PARTY IA. THE RECOMMENDATION/ ADVICE OF THIRD PARTY IA FOR INVESTMENT AND/OR DISINVESTMENT ON ANY FINANCIAL PRODUCT THROUGH OUR PLATFORM SHALL CONSTITUTE THE RECOMMENDATION/ ADVICE OF SUCH THIRD PARTY IA ONLY AND SHALL NOT BE CONSTRUED TO BE THE ADVICE OF THE COMPANY, OR ITS GROUP ENTITIES/AFFILIATES OR THAT RECOMMENDATIONS ARE ENDORSED BY THEM. ANY SUCH ADVICE AND DISPUTES IN RELATION TO SUCH ADVICE SHALL BE SUBJECT TO THE TERMS AND CONDITIONS AND OTHER POLICIES OF SUCH THIRD PARTY IA AND THE COMPANY SHALL NOT BE MADE RESPONSIBLE IN RELATION TO ANY SUCH ADVICE. YOU AGREE TO MAKE AN INFORMED INDEPENDENT INVESTMENT DECISION BY READING THE OFFER DOCUMENTS OF THE PRODUCTS THAT YOU ARE INVESTING IN. YOU SHALL BE SOLELY RESPONSIBLE FOR ALL THE INVESTMENT DECISIONS EXECUTED BY YOU ON THE PLATFORM IN YOUR ACCOUNT AND THE COMPANY SHALL NOWHERE BE RESPONSIBLE FOR ANY LOSS OR HARM INCURRED BY YOU DUE TO THE INVESTMENT ACTIVITIES CARRIED OUT IN YOUR ACCOUNT.
3. IN PROVIDING THEIR SERVICES, THE THIRD-PARTY IA MAY PASS ON YOUR PERSONAL INFORMATION TO PROCURE YOUR FINANCIAL INFORMATION FROM THEIR ACCOUNT AGGREGATORS. IN THIS REGARD, THE COMPANY IS NEITHER THE ACCOUNT AGGREGATOR NOR DOES IT IN ANY WAY DIRECTLY DEAL WITH, OR RECEIVE ANY INFORMATION FROM THE ACCOUNT AGGREGATORS. THE COMPANY DO NOT COLLECT, RETRIEVE, OR CONSOLIDATE FINANCIAL INFORMATION FROM FINANCIAL INFORMATION PROVIDERS. IN PROVIDING THEIR SERVICES, SUCH THIRD PARTY IA MAY DISPLAY SUCH FINANCIAL DETAILS ON OUR PLATFORM TO PROVIDE YOU THEIR SERVICES. HOWEVER, THE THIRD PARTY IA HAVE SOLE CONTROL ON SUCH DATA AND SUCH DATA IS NOT ACCESSIBLE OR VISIBLE TO THE COMPANY. ANY DATA SHARING, DATA DISPLAY OR FACILITATION OF FINANCIAL INFORMATION ON THIS PLATFORM IS SUBJECT TO SEPARATE TERMS OF THIRD PARTIES. WE ARE NOT REGULATED BY THE RESERVE BANK OF INDIA. THE RELEVANT ACCOUNT AGGREGATORS SHALL ENSURE COMPLINCE WITH THE OBLIGATIONS PRESCRIBED UNDER RELEVANT REGULATIONS OF RESERVE BANK OF INDIA.
4. You agree that the bank account from which You place investment orders is a legitimate source and the investment amounts are remitted through approved banking channels. The Company shall not be liable for payment on the Platform through the unauthorized channels.
5. You understand and agree that investments in the financial products carry an inherent risk, and You agree to undertake such risks. There is no guarantee/ assurance as to returns or profits or capital protection or appreciation. We do not give any guarantee regarding the performance of any financial product available on Our Platform. You are required to form Your own independent decision, before investing in any financial product.
6. The Company has engaged third party service providers for payment gateway services, investment advisor, account aggregator services etc. Such third-party service providers are engaged to facilitate seamless and secured transactions on the Platform. However, the Company assumes no responsibility or liability in any manner whatsoever, for any delayed or non-processing of transactions. You understand that the Company and/or partnered financial institutes shall be well within its rights to not to act and/or suspend the services if the transaction is not successful or delayed credit of transactions takes place. You understand and accept the risk associated with processing of online transactions and agrees that the Company shall not in any manner whatsoever be responsible to You for any losses, cost, interest, penalties, levies, charges or such amount that may be recoverable from You due to delay in or non-processing of transaction is levied. It is advised that, You should diligently keep track of all Your payments are done in a timely and successful manner.

9. Contents Posted on the Platform

1. The User agrees to grant the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights the User has in his/her User Information, in any media now known or not currently known, with respect to his/her User Information, the User supplies the Company while Registration or through its Platform or Chat Function, so that the Company is not violating any rights the User might have in User Information, while rendering the Services.  The Company shall be entitled to, use the User Information or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the User, provided any personally identifiable information will be used consistent with Company’s Privacy Policy. The User agrees that any content he/she post may be used by Us, consistent with Company’s Privacy Policy, Terms of Service and these Terms, and the User is not entitled to any payment or other compensation for such use.
2. The Company reserve the right, but have no obligation, to monitor, store or review, the User Information posted on the Platform or shared through the Chat Function.
3. Company shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or the spirit or letter of these Terms.
4. Notwithstanding anything contained herein, THE USER REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE USER INFORMATION USER POST ON THE PLATFORM AND IN THE USER’S PRIVATE MESSAGES shared through the Chat Function.
5. The User’s correspondence or business dealings with, or participation in promotions of, advertisers or Users found on or through the Platform, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the relevant Users. The Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such Users on the Platform.
6. The User acknowledges and agrees that the Company is not responsible for the use of any personal information that the User publicly discloses or shares with others on the Platform. Please carefully select the type of information that the User publicly discloses or shares with others on the Platform and through the Chat Function.
7. The User understands and acknowledges that the Company has no control over the third-party User generated content on the Platform and the Company will not be held liable for such third-party content.
8. User agrees that Company will have the right to generate aggregate/ anonymous data from the User Information, which the Company may use for any business purpose at any time (including without limitation to develop and improve Company’s products and Services and to create and distribute reports and other materials), in compliance with Company’s Privacy Policy. The Company disclaims any responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any information or material including the User Information.
9. Company disclaims any responsibility for any harm resulting from downloading or accessing any information or material on the internet through the Platform and/or Services.
10. THE PLATFORM AND SERVICES, AND ALL MATERIALS, INFORMATION, SERVICES INCLUDED IN THE PLATFORM AND SERVICES ARE PROVIDED "AS IS," WITH NO WARRANTIES WHATSOEVER. COMPANY AND ITS LICENSORS EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. COMPANY AND ITS LICENSORS DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE PLATFORM AND SERVICES. COMPANY DISCLAIM ANY WARRANTIES FOR ANY SERVICE OBTAINED THROUGH THE PLATFORM.COMPANY AND ITS LICENSORS DISCLAIM ANY WARRANTIES FOR SERVICES OR ADVERTISED ON THE PLATFORM AND SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE PLATFORM, AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH ANY LINKS PROVIDED IN THE PLATFORM.
11. THE USER UNDERSTANDS AND AGREES THAT THE USER’S USES THE PLATFORM AND SERVICES AT HIS/HER OWN DISCRETION AND RISK AND THAT THE USER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THE USER’S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL OR DATA.
12. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO THE USER. THE USER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

10. Indemnity and Limitation of Liability

1. You shall indemnify and hold harmless the Company, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of  Your breach of this Terms of Use, Privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of Intellectual Property rights) of a third party.
2. IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS OR ANY OF ITS AFFILIATES, BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF BUSINESS OR OTHER LOSS (INCLUDING SUBSTITUTION OF SERVICES) ARISING OUT OF OR RELATING TO THESE TERMS OR ANY THIRD PARTY SERVICES DELIVERED IN CONNECTION HEREWITH EVEN IF PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH LIABILITY ARISES OUT OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER THEORY OF LEGAL LIABILITY; AND IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO THE USER ARISING OUT OF OR AS A RESULT OF A SERVICE EXCEED [.] ^[g][h].

11. Intellectual Property Rights

1. Company owns all trademarks including but not limited to the brand logo or other service marks belonging to the Company, and/or its partners, assigns, copyright, patent and all other intellectual property rights in this Platform and Services and content thereof (“Intellectual Property”), other than User Information. Except as expressly provided, nothing contained in this Paragraph shall be construed as conferring any license or right with regards to the Company’s Intellectual Property. No materials available on the Platform may be used, stored, and transmitted by any means (including but not limited to electronic, mechanical, scanning, photocopying or recording) without prior written permission of the Company. The Company makes no representations or warranties that any use of the information contained on this Platform will not infringe any such Intellectual Property right of any third party.
2. Any User Information which the Company collects and which it may use in an aggregated format is the Company’s property. The Company may use it, in its sole discretion and without any compensation to the User, for any legitimate purpose including, without limitation, the commercial sale thereof to third parties. Company may without restriction, share, use, reproduce, license, or otherwise exploit such aggregated data for its business purposes.
3. Other than as specified above, neither the Platform nor any of its contents may be modified or copied in whole or part in any form, including by framing, incorporation into other websites or other publications, or be used to create any derivative work. No links to the Platform may be included in any other website without Our prior written permission.  
4. Other than as specified above, nothing on the Platform should be construed as granting any right or license. We do not guarantee that You have any right to use content available on the Platform that is owned by any third party, and that a third party’s permission will not be required before You use such content. None of the contents may be changed, nor may any copyright or author attribution notice appearing on any of the contents be altered or removed, without Our permission.

12. Privacy

Where the Company collects the User’s personal information as a result of the User’s accessing and using the Platform and/or the Company’s Services, the Company’s Privacy Policy available at https://dreamsuite.in/privacypolicy will apply to that information. Accordingly, these Terms must be read in conjunction with the Company’s Privacy Policy.

13. Confidentiality

1. User and the Company realize that some information received by Company from the User pursuant to the use of Platform and the Service, shall be confidential. It is therefore agreed that any information received by Company from User, shall not be disclosed by either party to any third party and shall not be used by either party for purposes other than those contemplated by these Terms and Company’s Privacy Policy.
2. Confidential Information shall not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the disclosing party; (ii) was known to the receiving party prior to its disclosure by the disclosing party without breach of any obligation owed to the disclosing party; (iii) is received from a third party without breach of any obligation owed to the disclosing party; or (iv) was independently developed by the receiving party.
3. Further, the Company reserves the right at all times to disclose any information, including User Information, when compelled to do so by any applicable law, regulation, legal process or governmental request; however, the Company shall, if permissible, provide the User notice of the same.

14. Grievance Redressal^[i][j]

Any complaints with regards to use of Platform may be taken up with the grievance officer appointed by Company (“Grievance Officer”). The details of the Grievance Officer are as follows:

Grievance Officer: [.]

Email: [.]

The Grievance Officer shall acknowledge and dispose of such complaints within a time period as prescribed under the applicable laws.

15. Third-party products and integrations

The Company may use third party services including, without limitation, the services of investment advisors, payment aggregators, account aggregators etc. to enhance functionalities of Platform. The Company does not make any representations or warranties with respect to such third-party services. Further, the Company is not responsible for the practices employed by these third parties linked to or from the Services or Platform, including the information or content contained there. Such third-party services are subject to and governed by that third party’s own rules, policies, and practices, and not the Company’s Terms.

16. Amendment

1. These Terms are current as of the last updated date set forth above.
2. The Company may periodically change these Terms to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. While the Company expects most such changes to be minor, the Company requests the Users periodically to review the changes.

17. Profanity Policy

1. Company is committed to a zero-tolerance policy towards hateful, offensive, vulgar, rude, inappropriate threatening and abusive language or behaviour (“Profane Content”) and the Company does not permit such Profane Content to be displayed on the Platform, including with respect to:

1. Profiles, profile names;
2. Chat Function;
3. Feedback module;
4. Any information or documents uploaded by the User;
5. Any other part of the Platform which can be accessed by public or any User.

2. Any such action will be dealt in the following manner:

1. Take any legal actions available to the Company against the User, based on any complaints received by the User, including criminal actions; and/or
2. Remove Profane Content from the Platform, suo-moto or based on any received complaint; and/or
3. Suspension or termination of the User’s Account.

18. Contact Us

Please contact us by writing to us at support@dreamsuite.in Or by writing to us at our registered office address at Unit no. 1201, 1202, Tower A, One BKC, G Block, Bandra Kurla Complex, Bandra East, Mumbai 400051 Opting Out

1. The Company may send periodic promotional or informational emails and/or messages to Users in accordance with their communications preferences. At any time, Users may opt out of such communications by clicking on the unsubscribe button in their communication. Please note that it may take up to thirty (30) business days for the Company to process opt-out requests.
2. Please note that, even after the User opts out from receiving marketing messages from Us, the User may continue to receive transactional and product-related messages.

19. Force Majeure

Notwithstanding anything to the contrary contained herein, neither party shall be liable for any delays or failures in performance resulting from acts beyond its reasonable control including, without limitation, acts of God, acts of war or terrorism, shortage of supply, pandemics, lockdowns, breakdowns or malfunctions, interruptions or malfunction of computer facilities, or loss of data due to power failures or mechanical difficulties with information storage or retrieval systems, labour difficulties or civil unrest. Notwithstanding the foregoing, in the event of such an occurrence, each party agrees to make a good faith effort to perform its obligations hereunder and to take efforts to mitigate the effect of a force majeure event.

20. Governing Law

1. These Terms shall be governed by and construed in accordance with the laws of India and the Parties agree that they are bound by the laws of India for the purposes of these Terms and the Services. The Parties agree that the Company shall not be required to follow laws of any other jurisdiction, whether or not such User belongs to a different jurisdiction other than India.
2. Parties shall try to resolve any dispute arising out of or in relation to these Terms by mutual discussions, failing which the same shall be submitted to arbitration under the provisions of the Arbitration and Conciliation Act, 1996. The place of arbitration shall be Mumbai, Maharashtra and the language of arbitration, English. Subject to the foregoing, the courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction.

GLOSSARY OF TERMS

The following terms shall have the respective meanings given to them in the corresponding Paragraphs below: